Rigor and emotional intelligence are recognized to address a dramatic issue that affects a significant percentage of Spanish society (the mentally ill) and that is an annoying reality that not everyone wants to know about. The population with mental problems in Spain has grown significantly in recent years and, in the case of the prison population, it exceeds 20%. The Telemadrid program addresses this issue and brings it closer to the audience with a sensitivity worthy of recognition, as is the case.